Retail Sales Associate at a Reputable Fashion Brand – WorQulture Full Time

WorQulture is currently seeking for application from qualified applicants to fill the vacant position of Retail Sales Associate. interested and qualified applicants can apply via the details below

WorQulture – Our client, a fashion brand, is recruiting suitable candidates to fill the position below:

Job Title: Retail Sales Associate

Location: Victoria Island, Lagos
Job Types: Full-time, Permanent
Availability to start: As soon as possible
Work Hours: 9am – 6pm (Mondays – Fridays), Alternate Saturdays (11am-6pm)

Summary

• Our client is in search of a highly driven and enthusiastic individual to handle sales whilst maintaining the highest level of customer service attainable.
• As a Retail Sales Associate, you will be responsible for attending to client orders, processing, recording and reporting on daily sales.
• You are required to have a good understanding of all products in order to explain to clients and advise accordingly.

Responsibilities

• Greeting clients, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Manage point-of-sale processes
• Follow up with client orders to ensure they are delivered to clients in a timely manner
• Processing, recording and reporting daily sales
• Follow up on payment of all client purchases
• Generating and following up with client leads from churned enquiries
• Directing customers to merchandise within the store.
• Cross-sell products
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
• Maintain cleanliness of the workspace
• Post pictures of in-store activities
• Follow up with clients for service feedback
• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Actively involved in the receiving of new shipments
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies policies and procedures

Job Qualifications

• Bachelor’s Degree from a reputable university
• 1 – 3 years experience in retail, customer service or business administrative roles.

Requirements:

• Excellent verbal and written communications skills
• Excellent interpersonal skills
• Customer service focused
• Proficiency in using Excel to record sales
• Basic Math skills
• Excellent organization and follow-through skills
• Basic understanding of sales principles and customer service practices
• Friendly, helpful, confident and engaging personality
• Strong administration skills
• Hands-on experience with POS transactions
• Good understanding of record-keeping

Salary
N70,000.00 per month.

Application Closing Date
Not Specified.