Direct Sales Agent at a Tier 1 Microfinance Bank (20 Openings) Full Time NEW

Job Title: Direct Sales Agent

Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Slot: 20 Openings
Department / Unit: Sales

Job Summary

• This is not just another job, it is an opportunity to be part of a fast-paced, innovative, and customer-focused financial institutionthat is transforming banking as we know it.
• Whether you are a sales dynamo, anumbers ninja, acompliance genius, or afresh-faced graduate ready to conquer the world, we have a seat for you at our table
• Sells the Bank products directly to customers, often through field visits or calls.

Key Roles and Responsibilities

• Client Acquisition: Identify and approach potential clients to offer microfinance products and services.
• Product Knowledge: Have in-depth knowledge of the bank’s products, services, and eligibility criteria to effectively advise clients.
• Sales Targets: Achieve individual and team sales targets as set by the bank.
• Client Relationship Management: Build and maintain strong relationships with clients to encourage repeat business and referrals.
• Application Processing: Assist clients in filling out and submitting loan and account applications, ensuring all necessary documentation is provided.
• Compliance: Ensure all sales activities comply with regulatory and internal policies, including KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.
• Market Research: Conduct market research to identify trends, customer needs, and potential areas for growth.
• Training and Development: Stay updated on new products, services, and market developments through ongoing training and professional development.
• Customer Service: Address client queries and concerns promptly and professionally, providing a high level of customer service.
• Reporting: Maintain accurate records of sales activities, client interactions, and feedback, and report regularly to management.
• Field Visits: Conduct field visits to engage with potential clients in their communities and understand their financial needs better.
• Feedback Collection: Gather feedback from clients to help improve products and services offered by the bank.
• Collaboration: Work closely with other team members and departments to ensure seamless service delivery and address any issues that arise.

Qualificatons and Skills

• HND or equivalent; a Degree in Business or Marketing is a plus.
• Experience in direct sales or customer-facing roles is advantageous.
• Strong sales and interpersonal skills.
• Ability to work independently and achieve sales targets.
• Good communication and presentation skills.
• Knowledge of financial products and services.
• Proficiency in using sales tools and CRM systems.

Reporting Line:

• Supervisor: Head, Sales.

Salary
N1,000,000 – N1,200,000 annually (Gross pay range).

Application Closing Date
30th April, 2025.