Executive/Management
Supervisor, CCC Inbound at Stanbic IBTC Bank Full Time
Stanbic IBTC Bank is currently looking for a ccc inbound supervisor for immediate employment. Interested persons are expected to apply. Kindly go through the full details of this position below:
Job Title: Supervisor, CCC Inbound
Job ID: 80402074_80381669
Location: Ilupeju Industrial Avenue, Lagos
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
- To lead & supervise the support team that provides end-to-end processing of customers’ requests/queries received via the Contact Centre by providing timely and seamless resolution.
Qualifications
- First Degree in any field.
- Minimum of 2 years of Operational and Customer Service experience.
Personal Competencies:
- Well-developed people management skills.
- Excellent interpersonal and communication skills (across the business)
- Well-developed negotiating skills.
- Strong stakeholders focus and service orientation.
- Creative, and analytical with good problem-solving skills.
Application Closing Date
Not Specified.
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