Shop Asisstant at SME Growth Hub Full Time

Job Title: Shop Assistant

Location: Lekki, Lagos
Employment Type: Full-time

About the Role

• We are seeking to hire Shoppers’ Assistants to process purchase orders, prepare deliveries, assist with customer queries and offer advice & guidance on products.
• To be successful in this role, you should demonstrate excellent communication skills and strive to exceed customer expectations.
• You should also be resourceful, energetic, and pay attention to detail.
• Outstanding Shoppers’ Assistants add value to the buying experience and are able to resolve any issues to the customer’s satisfaction.

Key Responsibilities

• Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
• Supporting customers with placing orders and making payments via the phone, online, or in-person.
• Responding promptly and effectively to customers’ complaints and requests
• Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
• Reporting customer issues, supply shortages, and inferior products to Management immediately.

Qualifications & Experience

• Minimum of Secondary School Leaving Certificate.
• 1 – 3 years work experience.
• Previous retail experience would be advantageous.
• Basic PC knowledge to take and process orders is an absolute must.
• Strong written and verbal communication skills.
• Basic math and computer skills.
• Ability to lift and carry items, tolerate noise, stand, walk, and sit for extended periods.
• Ability to work independently and as part of a team.
• Willingness to work irregular hours, including nights, weekends, and during busy shopping periods.

Salary
N50,000 – N60,000 Monthly.

Application Closing Date
10th November, 2021.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.