PRO/Communications Officer
Customer Service Representative at Reposebay Human Resources Limited Full Time
Reposebay Human Resource Limited is currently looking for a Customer Service Representative for immediate employment. Interested persons are expected to apply. Kindly go through the full details of this position below:
Job Title: Customer Service Representative
Location: Ikoyi, Lagos
Job Description
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service teamsales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies.
Remuneration
N100,000 Monthly.
Application Closing Date
25th October, 2023.
Method of Application
Interested and qualified candidates should submit their CV to: [email protected] using the Job Title as the subject of the mail.
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