Tele-Sales / Customer Service Representative at Pruvia Integrated Limited Full Time

Job Title: Tele-Sales / Customer Service Representative

Location: Ikeja, Lagos
Employment Type: Full-time
Sector: Medicals

Job Summary

• We are seeking a highly motivated and results-driven Tele-Sales/Customer Service Representative to join our team.
• The ideal candidate will be the first contact to new and existing clients, interact with walk-in customers.
• The Tele-Sales/Customer Service Representative will build strong relationships with these clients, provide product education support, and achieve sales targets by professionally promoting medical products to healthcare providers.
• Drive sales growth through strategic relationship building, product demonstrations, and market analysis.
• Achieve sales targets, provide top-notch customer service, and stay current on industry trends.

Responsibilities

• Promote and sell medical Equipment to healthcare professionals and facilities.
• Develop and maintain relationships with new and existing customers
• Keep an updated customer database through records of calls and sales
• Address any questions or issues customers may have by communicating with them to understand their requirements and and need
• Reach out to existing and potential customers to present our product and service offering
• Learn details about our product and service offerings and provide product demonstrations and training to customers
• Meet and exceed sales targets within assigned territory.
• Stay current on industry trends, competitor activities, and market conditions.
• Collaborate with the sales team to develop strategies for growth.
• Engage the various communities such as social media platforms, emails, direct messages, chats platforms among others in a professional and excellent manner.
• You will be able to capture data by entering and storing work related data so as to analyse and create reports from data.
• Also, participating in administrative support to help the organisation processes Seamless.
• Must be able to manage customers and potential customers via Engagement across all our platforms

Requirements

• Bachelor’s Degree in Media, Communication, Sales,Marketing, or related field
• 3 years proven track record of success in Customerservice,, Tele-Sales or a related field.
• Knowledge of medical terminology and products preferred
• Good knowledge of sales tools such as CRM software
• Exceptional written English skills, with the ability to communicate fluently and professionally, great interpersonal, presentation and negotiation skills
• Strong organizational skills, with the ability to manage time effectively and meet deadlines.
• Ability to build and maintain relationships with clients.
• A dynamic personality with the capacity to take on a variety of operational and administrative tasks.
• Self-motivated and results-oriented. Ability to work well in a fast-paced and dynamic environment.
• Ability to use Microsoft suits packages.
• Strong analytical skills with the ability to interpret data and draw actionable insights.
• Proactive attitude with a willingness to take on new challenges and responsibilities.

Salary
N70,000 – N80,000 Monthly.

Application Closing Date
31st August, 2024.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using “Tele-Sales / Customer Service Representative” as the subject of the mail.