Executive/Management
Operations Manager at PalmPay Limited Full Time
PalmPay Limited is currently looking for an operations manager for immediate employment. Interested persons are expected to apply. Kindly go through the full details of this position below:
Job Title: Operations Manager
Location: Ikeja, Lagos
Employment Type: Full Time
Responsibilities
- Define and oversee the development of new product features while tracking success metrics.
- Collaborate with cross-functional teams to align product goals with business objectives.
- Enhance user experiences through research, feedback, and data-driven improvements.
- Work closely with customer service to resolve user issues and implement solutions.
- Conduct market and competitor analysis to identify trends and maintain competitiveness.
- Develop and prioritize a product roadmap that supports strategic business goals.
- Optimize operational workflows to ensure efficiency in product delivery and reconciliation processes.
Qualifications
- Proven experience in operations management with a focus on customer acquisition.
- Strong knowledge of customer acquisition strategies and techniques.
- Excellent communication and interpersonal skills.
- Analytical mindset with the ability to interpret data and make strategic decisions.
- Proven leadership and team management abilities.
- Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.
- Detail-oriented with strong data analytics skills.
- Ability to work under pressure and meet deadlines.
Application Closing Date
Not Specified.
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