MMO Relationship Manager at Outsource Nigeria – Omni Channel Full Time NEW

Job Title: MMO Relationship Manager

Location: Lekki, Lagos
Employment Type: Full-time
Reports to: National Sales Manager / MMO Operations Lead

Job Summary

• The Lagos MMO RM will drive operational success and agent/merchant network performance across Lagos.
• The role is strategic, focusing on deepening relationships, improving service delivery, and scaling transactions in high-density areas.

Key Responsibilities

• Develop strong working relationships with key mobile money agents and merchants.
• Lead initiatives to grow wallet adoption, agent performance, and revenue in Lagos.
• Provide proactive support to agents, ensuring platform uptime and liquidity availability.
• Execute territory growth plans in collaboration with product and marketing teams.
• Supervise a team of Field Officers or Area Officers, monitoring their KPIs.
• Monitor market competition and recommend improvements to product and pricing strategy.
• Drive compliance with KYC, AML, and other MMO regulatory requirements.
• Prepare and deliver weekly reports and insights on field operations.

Requirements

• Bachelor’s Degree in Finance, Marketing, Business or related field.
• 4 – 6 years of experience in mobile money, fintech, or digital banking.
• Demonstrated ability to manage large-scale operations in urban and peri-urban areas.
• Advanced problem-solving and communication skills.
• Knowledge of Lagos market and digital financial services behavior.

Salary and Benefits
N250,000 monthly plus N200,000 – N1,500,000 commission + Car + Driver + PFA + HMO.

Monthly Target
30,000 Application forms per month.

Application Closing Date
30th June, 2025.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.