Loan Recovery Agent at Outcess Solutions Nigeria Limited Full Time

Outcess Solutions Nigeria Limited is currently seeking for application from qualified applicants to fill the vacant position of Loan Recovery Agent. interested and qualified applicants can apply via the details below

Outcess is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.

We are seeking a skilled, reliable, efficient employee to join our growing organization in the capacity below:

Job Title: Loan Recovery Agent

Location: Opebi – Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Contact customers who owe money.
• Negotiate payment plans.
• Investigate and resolve discrepancies in payment accounts.
• Keep track of assigned accounts.
• Follow up with customers for debt recovery.
• Plan a course of action to recover outstanding debts.

Requirements

• OND / HND / Bachelor’s Degree in Mass Communication or other related fields.
• Not more than 34 years of age
• 1 – 3 years of work experience
• Relevant experience in Customer Service is an advantage.
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Excellent written and verbal communication skills.

Salary

• N15,000 – N40,000 monthly.

Application Closing Date
27th April, 2022.

Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the mail.