Collection Officer at OTP Internet Technology (9Credit) Full Time

OTP Internet Technology (9Credit) is a Fintech company that provides quick loans to customers vis an online process. The company’s major product is 9credit. 9credit is a quick loan app that is available on the google play store for use by customers.

We are looking for highly competent, experienced, motivated, and results-oriented individuals to fill the vacancy below:

Job Title: Collection Officer

Location: Oregun, Lagos
Employment Type: Full-time

Job Summary

• The ideal candidate for this position must be willing to work as part of a dynamic team.

Job Description

• Monitor accounts to identify overdue payments
• Make calls to customers about their loan repayments
• Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
• Negotiate payment plans and schedules
• Conduct collections process on each customer that includes, phone calls, emails and text messages
• Develop collection methods that bring in revenue and ensure full repayment of loans
• Process payments and refunds
• Keeping accurate records and reports on collection activities

Job Specification

• Minimum of BSc / HND / OND
• 0 – 1 year work experience.
• Tech-savvy with working knowledge of Microsoft packages
• Goal-oriented so as to meet daily targets
• Excellent communication skills (written and oral)
• Patience, ability to manage stress and negotiation skill.
• Open to working on Saturdays
• Customer service training/experience.

Application Closing Date
7th January, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.