Apply for Help Desk Assistant at a Newly Licensed Digital Payment Institution Full Time

A newly licensed digital payment institution in Nigeria with strong affiliation to one of the Leading Mobile Telecommunication in Africa .

We the Newly Licensed Digital Payment Institution are presently recruiting to fill the vacant position of Help Desk Assistant and by this notice all qualified members of the public are expected to apply as quick as possible

Job Title: Help Desk Assistant  

Ref No.: HDA
Location: Nigeria

Responsibilities

• Provide technical assistance such as assisting customers and agents with, account creation and handling Li customer and agent complaints.
• Maintain a logbook where all customer and agent visits and transactions will be recorded.
• Keep a ‘detailed record of all problems diagnosed and fixed.

Qualification & Skills Required

• Minimum of Bachelor’s degree in Accounting, Banking and Finance, Economics, Business Administration, Social Sciences, or other relevant discipline.
• University Degree from a Reputable University.

Experience:

• 2 years’ experience in banking or Telco or FMCG. Good communication in the local language.
• Excellent communications and interpersonal skills.

Remuneration

• Very attractive and competitive remuneration packages and challenging prospects await the successful candidates.

Application Closing Date
23rd November, 2020.

Method of Application
Interested and qualified candidates should e-mail their Resume (quoting reference as the subject of the mail) with a scanned passport-sized photograph to: [email protected]

Note: All applications will be treated in confidence and only shortlisted candidates will be contacted.