Receptionist / Front Desk Officer at a New Inn & Suites Full Time

A new Inn & Suites opening in heart of Bayeku – Igbogbo, Ikorodu, Lagos in the first quarter of 2021 is looking for a season, reliable and hard working worker to fill the position below:

Job Title: Receptionist / Front Desk Officer

Location: Bayeku / Igbogbo – Ikorodu, Lagos
Employment Type: Full-time

Job Descriptions

• Make and confirm reservations for guests
• Ensure proper room allocation
• Register and check guests in
• Confirm relevant guest information
• Verify guest’s payment method
• Verify and imprint credit cards for authorization
• Issue room keys and direct guests to their rooms
• Maintain clear and accurate records of guest room bookings
• Compute all guest billings, accurately post charges to guest rooms and house accounts
• Receive and transmit messages for guests
• Retrieve mail, packages and documents such as faxes for guests
• Listen and respond to guest queries and requests both in-person and by phone
• Provide accurate information about local attractions and services
• Close guest accounts and check guests out
• Review accounts and charges with guests during the check-out process
• Process accurate payment of guest accounts
• Inform housekeeping when rooms have been vacated and are ready for cleaning
• Monitor visitors to the hotel
• Enforce rules and policies of the hotel
• Maintain a neat and orderly front desk and reception area

Requirements

• Candidates should possess WAEC or OND qualification.
• Must have 2-4 years’ experience.
• Professional appearance, excellent communication skills, positive and right attitude
• Computer Literate
• Sound Customer Service
• Familiarity with MS Office applications, i.e. Word, Excel, Power point etc.
• Residence of Igbogbo / Bayeku / Ikorodu preferred

Application Closing Date
26th February, 2021.

How to Apply
Interested and qualified candidates should send their CV or Resume to: [email protected] using the “Job title” as the subject of the email.