Front Desk / Admission Officer at New Education Consult Full Time

Job Title: Front Desk / Admission Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description
Front desk & Customer Service duties:

• Welcome visitors, ensuring the reception area is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper
• Attend to walk-in prospects, selling the College offerings, and converting enquires to form sales
• Accept all letters and packages, and distribute them to their appropriate departments
• Answer enquiry calls on College official line
• Respond to requests from current parents in person, over the phone, or online. This includes but is not limited to delivering messages, obtaining information, addressing complaints and reverting.
• Check, respond to and forward emails.

Marketing, Admissions & Database Management:

• Respond to messages on social media platforms
• Manage current and prospective students’ database on the school portal (Educare) by updating information, uploading forms, sending admissions results and admission letters, etc.
• Updating current and prospective parents’ numbers on WhatsApp, creating new lists as instructed, and sending messages to parents via the broadcast lists
• Attend to and keep record of field marketing form collection/submissions, request for flyers, etc.
• Carry out admission follow-up calls at various stages in the marketing and admissions process
• Organize walk-in entrance examinations
• Reconcile form, acceptance, and school fees payments as forwarded by prospective parents with the accounts department
• Sending various admissions WhatsApp communications to different classes of prospective parents according to the approved schedule
• Participate in the preparation for and conduct of entrance exams
• Participate in executing Mother’s day and Father’s day and other events
• Carry-out facility tours on request
• Prepare weekly and other necessary reports as requested

Application Closing Date
21st June, 2024.

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the mail.