Pool Attendant at Nelson Mandela Gardens Full Time

Nelson Mandela Gardens is currently seeking for application from qualified applicants to fill the vacant position of Pool Attendant. interested and qualified applicants can apply via the details below

The Nelson Mandela Garden is a multifaceted hospitality service provider located in Asaba, focused on rendering exceptional hospitality services from events to lodging services.

We are seeking competent, self motivated, hardworking and result driven professional to fill the position below:

Job Title: Pool Attendant

Location: Asaba, Delta
Employment Type: Full-time

Full Job Description

• The pool attendant will perform guest safety and recreational work supervising the pool area and enforcing safety regulations and guidelines as per the resort management.

Responsibilities

• Observe and patrol pool and enforce safety regulations.
• Assists swimmers from water when in danger.
• Provide excellent service consistent with the hotels’ standards operating procedures and brand attributes.
• Greet all guests uponarrival distribute towels, offer assistance with seating, and delivering consistent guest service, exceed guest expectations, and provide all other supporting services.
• Knowledgeable of pool facility such as length and depth of all pools, how many laps it takes to make complete a mile in meters and feet etc.
• Poolside Bar hours of operation, location of facilities, and emergency procedure for rescue.
• Knowledgeable of hotel facilities and services to answer guest inquiries.
• Willing to take ownership of allguest requests and complaints, try to resolve issues immediately, and follow up to ensure the guests’ satisfaction.
• Responsible for maintaining the cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs.
• Facilitate and maintain consistent pool safety programs, training, and documentation to ensure the overall safety of guests in the pool area.
• Work closely with other departments that are essential to ensuring a positive guest experience.
• Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements.

Preferred Qualifications

• High School or College Degree preferred
• 2 – 5 years experience in a luxury hotel

Qualities:

• Fluent English
• Expert swimming skills
• Adequate lifeguard training
• Food and beverage knowledge
• Strong commitment to service

Application Closing Date
11th February, 2022.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the email.