Apply as Benefits and Credit Counselor at Navic Investment Company Limited Full Time

Job Title: Benefits and Credit Counselor

Location: Lagos
Employment Type: Full-time

Responsibilities

• Assisting employees/Clients with enrollment in benefits programs, such as health insurance and retirement savings.
• Assess clients’ overall financial situation by reviewing income, assets, debts, expenses, credit reports, or other financial information.
• Conducting presentations and meetings to explain benefits to Clients.
• Assess financial status of clients.
• Create debt management plans, spending plans, or budgets to assist clients to meet financial goals.
• Develop financial plans for clients.
• Calculate clients’ available monthly income to meet debt obligations.
• Prioritize client debt repayment to avoid dire consequences, such as bankruptcy or foreclosure or to reduce overall costs, such as by paying high-interest or short-term loans first.
• Develop financial plans for clients.
• Recommend strategies for clients to meet their financial goals, such as borrowing money through loans or loan programs, declaring bankruptcy, making budget adjustments, or enrolling in debt management plans.
• Recommend investments to clients.
• Interview clients to gather financial information.
• Explain general financial topics to clients, such as credit report ratings, bankruptcy laws, consumer protection laws, wage attachments, or collection actions.
• Educate clients on financial planning topics.
• Advise clients on housing matters, such as housing rental, homeownership, mortgage delinquency, or foreclosure prevention.
• Prepare written documents to establish contracts with or communicate financial recommendations to clients.
• Explain services or policies to clients, such as debt management program rules, the advantages and disadvantages of using services, or creditor concession policies.
• Explain regulations, policies, or procedures.
• Advise clients or respond to inquiries about financial matters in person or via phone, email, Web site, or Internet chat.
• Correspond with customers to answer questions or resolve complaints.
• Advise others on financial matters.
• Maintain or update records of client account activity, including financial transactions, counseling session notes, correspondence, document images, or client inquiries.
• Refer clients to social service or community resources for needs beyond those of credit or debt counseling.
• Estimate time for debt repayment given amount of debt, interest rates, and available funds.
• Compute debt repayment schedules.
• Negotiate with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions, time extensions, or to set up payment plans.
• Negotiate agreements to resolve disputes.
• Liaising with insurance and savings providers on behalf of employees and the company.
• Answering questions or concerns from employees about their benefits.
• Accounting the total cost to company of various benefits options.
• Assisting with payroll.
• Ensuring that the company’s benefits policy complies with laws and regulations.
• Informing employees and clients of any changes to their benefits.

Requirements

• Degree in Human Resources or related field.
• Prior work in human resources, with benefits experience.
• Professional certification (such as CEBS, CMS, or GBA) is favourable
• Familiarity with payroll and benefits software.
• Excellent communication skills.
• Strong organizational skills.
• 4 – 20 years Experience.

Application Closing Date
18th January, 2021.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title and current location as the subject of the email which will determine selected applicant’s mode of interview invitation.

Note: Multiple Applications will lead to automatic disqualification of Applicant.