Account Manager at Lendsqr Full Time

Job Title: Account Manager

Location: Remote
Work Type: Full Time

About the Role

• The Ideal Account manager will be responsible for developing and leveraging on long-term relationships with clients, connecting with key business executives and stakeholders.
• The Account Manager will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
• The ieal candidate will have a strong background in client’s engagement and portfolio management.

Responsibilities

• Be the primary point of contact and build long-term relationships with customers
• Help customers through email, phone, online presentations, screen-share and in person meetings
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Monitor and analyze customer’s usage of our product
• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
• Liaise between the customer and internal teams.

Requirements

• A Bachelor’s / Master’s Degree in Engineering, Business management, or any other relevant field
• 1 to 2 years of work experience as a product manager, product specialist, sales associate, customer support rep, or any other associated field.
• Strong knowledge of fintech and technical products.

Competencies/Skills:

• Excellent interpersonal skills
• Excellent verbal and written communication skills
• Must be detail-oriented and a quick learner
• High analytical and problem-solving skills.

Compensation Structure

• Base pay.
• Incentive pay.
• Data allowance
• Other company benefits as defined by policy.

Application Closing Date
Not Specified.