PRO/Communications Officer
Call Center Officer at Kimberly Ryan Limited Full Time
Kimberly Ryan Limited is currently looking for a Call Center Officer for immediate employment. Interested persons are expected to apply. Kindly go through the full details of this position below:
Job Title: Call Center Officer
Location: Victoria Island, Lagos
Responsibilities
- Responsible for responding to all clients’ inbound calls and emails within 1 hour time frame
- Addressing all complaints and inquiries in a timely manner
- Keeping track record and reporting reoccurring issues amongst clients for risk management purposes
- Perform periodic survey to determine clients’ satisfaction with company’s services and report feedback to the Operations Manager
Requirements
- B.Sc Degree in a relevant course of study
- 2-3 years experience in similar role
- Excellent communication skills
- Customer service
- Multitasking and teamwork
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
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