PRO/Communications Officer
Customer Service Executive at Kartel Energy Full Time NEW
Kartel Energy is currently looking for a customer service executive for immediate employment. Interested persons are expected to apply. Kindly go through the full details of this position below:
Job Title: Customer Service Executive
Location: Ikeja, Lagos
Employment Type: Full-time
Description
- Customer Support: Handle inquiries via phone, email, and chat to address questions related to products, installation, and service maintenance.
- Issue Resolution: Assist customers with troubleshooting, resolving complaints, and coordinating with the technical team for on-site assistance when needed.
- Order Processing: Guide customers through the purchasing process, including quote requests, orders, and payment-related inquiries.
- Product Knowledge: Stay updated on the latest solar products and services offered to provide informed guidance to customers.
- Follow-Up: Conduct follow-up calls or emails to ensure customer satisfaction and provide additional support as needed.
Requirements
- Interested candidates should possess a BSc in relevant field with 2 -3 years work experience.
Salary
N100,000 – N120,000 monthly.
Application Closing Date
13th January, 2025.
Method of Application
Interested and qualified candidate should send their CV to: [email protected] using the job title as the subject of the mail.
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