NI – Fraud Analyst at Jumia Nigeria Full Time

Job Title: NI – Fraud Analyst

Location: Nigeria
Job type: Full-time

Responsibilities 

• Identify and analyze potential fraudulent transactions to avoid fraud loss and chargebacks
• Track and report fraud trends, chargeback trends in the market and propose solutions to fight them
• Manage credit card chargeback process for Visa and Mastercard transactions
• Do KYC documents verification for Jumia Pay customers
• Work closely with the customer service team on risk related topics like – transaction or account blocked, KYC etc.
• Work closely with finance team on fraud refunds, chargeback etc.
• Adequately follow and enforce all operational process like KYC, ATO, Chargeback, Dispute management etc.
• Update necessary schedules for the risk team.
• Work on other topics assigned by your manager.

Qualifications & Experience

• A Bachelor’s Degree in Economics, Finance, Mathematics, or similar.
• Good understanding of the payment system.

Competencies Required:

• Proficiency in Microsoft Office (Word, Excel, and Power- point) tools.
• Analytical mind and strong problem-solving skills.
• Proven ability to manage multiple tasks simultaneously.
• Ability to work to deadlines and targets, can prioritize tasks under pressure.
• Autonomous and comfortable interacting with other departments
• Attention to detail.
• Ability to analyze data and identify trends and patterns.
• Good written and verbal communication skills.
• Ownership mentality and a personal growth drive.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders.

Application Closing Date
Not Specified.