Operations Officer at Helen Keller International Full Time

Job Title: Operations Officer

Location: Abuja
Employment Type: Full-time

Scope of the Position

• The Country Operations Officer reports to HR/Operations Manager and s/he is responsible for overseeing and ensuring the efficient and effective functioning of Helen Keller operations in Nigeria.
• The role entails aligning operations to support project objectives and meet client expectations while adhering to local laws and regulations, Helen Keller policies, and donor requirements.

General Responsibilities

•  Develop and implement operations management systems in line with regulations, policies, and procedures, including office management, fleet management, logistics, and subcontractor administration.
• Manage operations functions, aligning staffing and resources to provide timely and high-quality support services to all Helen Keller projects.
• Ensure timely, and compliant administrative support for all in-country projects, while maintaining internal controls and contract regulations.
• Participate in team meetings and coordinate internal and external reviews or audits, ensuring timely follow-up and resolution of operational issues.
• Collaborate with the Operations Support Team) and communicate effectively with Helen Keller HQ and relevant stakeholders.

Operations:

• Establish and maintain strong internal control systems, promoting adherence to the Helen Keller Code of Conduct and Zero Tolerance policy.
• Conduct regular risk assessments and monitor risk mitigation activities.
• Implement segregation of duties in operations activities.
• Ensure full compliance with local laws, contract requirements, and Helen Keller policies.

Facility Management:

• Ensure a safe and efficient working environment for staff.
• Manage general office services and information systems.
• Oversee property and asset management.

Fleet Management:

• Oversee vehicle insurance, inspections, and maintenance.
• Train drivers and monitor their performance.
• Monitor vehicle usage, fuel consumption, and adherence to policies.

Logistics:

• Coordinate and oversee travel payments and logistics.
• Manage lodging, transportation, and per diem payments.
• Establish and enforce local per diem policies and standards.

Qualification, Competencies and Knowledge

• Master’s Degree in Business Administration, Financial Management, or related field; or equivalent experience.
• Minimum of 5 years of experience in managing operations for health or development programs in developing countries.
• At least 3 years of operations management experience, preferably in Nigeria.
• Comprehensive knowledge of US Government funded programs and regulations.
• Proven analytical, organizational, and problem-solving skills.
• Ability to work independently and collaboratively within a team.
• Strong attention to detail and effective prioritization skills.
• Excellent communication and interpersonal skills, with cross-cultural competence.
• Familiarity with USG and other donor requirements.
• Fluency in English and the dominant language of Nigeria.

Application Closing Date
22nd December, 2023.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.