Apply as Entry-level Call Center Agent at Healthcare Philanthropy Full Time

This is to inform all interested persons that Healthcare Philanthropy is recruiting into the below mentioned position, and by this notice, all interested persons are expected to apply asap.

Job Title: Call Center Agent

Location: Ikeja, Lagos

Job Description / Responsibilities

• To promote healthy living by controlling, preventing and mitigating against disease development through health enlightenment and early disease detection.
• To organize monthly healthcare seminar, free consultation, check-ups and disbursement of medication to the public (50 people) all free of cost.
• To provide sponsored healthcare services for the purpose of reducing, controlling and ultimately preventing untimely deaths caused by late/undetected diseases.
• To carry numerous medical screenings and checkups free of charge.
• Call customer to follow up on service proposal
• Answer incoming calls and respond to customer’s emails.
• Manage and resolve customer complaints.
• Manange call log
• Sell products and placecustomer orders in the computer system.
• Identify and escalate issues to supervisors.
• Provide product and service information to customers.

Requirements / Skills

• Bachelor’s degree / ND / Diploma / Corper.
• 0-1 years relevant work experience in a similar position
• Gender specification: Female (Preferable)
• Good interpersonal skills, friendly, professional and have a persuasive manner
• Excellent written and verbal skills
• Excellent Phone Etiquette
• Self-motivated
• Strategic and thorough in recording details
• Excellent organisational and administrative skills
• Experience of managing simple databases in Excel.

Application Closing Date
10th October, 2020.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” as the subject of the email.