Waiters at Glover Retail Full Time

Job Title: Waiter

Location: Ikoyi, Lagos
Employment Type: Full-time

Summary / Objective

• Waiter / Waitress responsibilitiesinclude greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-housedutiesand collecting the bill.

Job Responsibilities

• To provide the highest level of food & Beverage services possible in an efficient, courteous, personable, and professional manner.
• Welcomes and greets guests with a warm friendly smile
• Informs guests of menu selections, makes suggestions and answers questions regarding food, beverages, and service.
• Processes guests’ orders and ensures all items are prepared properly and in a timely manner.
• Communicates with kitchen staff to ensure guest satisfaction with the food and service.
• Observes diners to ensure guests are satisfied with the food and service, and respond to any additional requests.
• Prepares guest bills that itemize and total meal costs and sales tax.
• Process & collect payments from guests.
• Clears, cleans & disinfects table upon completion of the meal.
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
• Maintains superior standards of quality, service, and cleanliness in the restaurant, Bar & Lounge service area.
• Consistently maintains a neat, organized, clean & disinfected workspace
• Demonstrates a commitment to provide the best possible experience for guests, ensuring superior personalized service.

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

• OND in any relevant field of study
• Minimum of 2 years work experience
• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information system
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Fluency in English Language.

Application Closing Date
24th January, 2022.

How to Apply
Interested and qualified candidates should send a recent copy of their CV to: [email protected] using “Waiter / Waitress” as the subject of the mail.

Note: Candidates should live around the Island or close to the Island.