Apply as Telesales Analyst at Eagle Global Markets Full Time

Job Title: Telesales Analyst

Location: Ikoyi, Lagos
Employment Type: Full-time

Job brief

• Our growing company is seeking to hire a Telesales Analyst who will be responsible for organizing and managing our customers trading accounts.
• The role entails managing organizational sales, pitching to clients over the phone and monitor the performance of client’s trading accounts.
• You will also be tasked with handling objections and win over a displeased client through your expertise.

Responsibilities

• Manage organizational sales by developing a sales strategy to close deals, and increase revenue
• Manage client’s portfolio to ensure long-term success and repeated transactions
• Maintain positive relationships and liaise with other clients on application status.
• Develop plans to meet and exceed sales target from time to time
• Maintain and grow a strong client base.
• Find new business opportunities andmaintain a healthy pipeline for future deals.
• Respond to new and current client base regarding complaints and enquiries.
• Be a “brand ambassador” that represents the company’s brand and values
• Promoting organizational platform, products, resolve queries and handle objections strategically during course of sales.
• Understanding our ideal customers and how they relate to our products.
• Gain and continuously improve on product knowledge.
• Introducing promotions and opportunities to customers.
• Monitor sales metrics regularly, report on the status of transactions and accounts daily.
• Enter all details related to individual client on the customer relationship management application to keep track on deals.

Requirements

• A bachelor’s degree in finance, sales and marketing, business administration, or any related discipline
• A 3-5 years cognate experience as a Telesales representative, Key account manager, Sales officer or Sales consultant ( Previous experience in the financial sector or brokerage firm would be a plus)
• Execution of planning and implementing sales strategies
• Proficient in all Microsoft office tool as well as, maintaining strict adherence to CRM application.
• Excellent written and verbal communication skills including basic mathematics.
• Dedication to providing great customer service through interpersonal skill
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• A professional appearance.

Salary
N150,000 – N200,000 monthly (Opened to Negotiation)

Application Closing Date
6th February, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] cc: [email protected] using the “Job Title” as the subject of the email.