Supervisor, Transport Operations at DP World Full Time

Job Title: Supervisor, Transport Operations

Location: Lagos

Job Function

• This role involves actively supporting and overseeing the daily use of trucks.
• It includes efficiently managing the trucks by coordinating the fleet controller’s activities, ensuring smooth operations, and providing valuable feedback to the Transport Operations Manager.

Key Performance Areas

• Functions and serves as an interface between the MDS and the clients.
• In Liaison with the TOM ensures proper coordination of fleet deployment for client services.
• Ensures delivery of customers products at the right condition within specified period.
• Coordinate the activities of the fleet controllers as their direct reporting line.
• Liaise with the Workshop Services Manager WSM/TOM to ensure faults reported on trucks are promptly attended to, to achieve trip cycle days and truck transit time compliant.
• Serves as i-manager (ERP) super user, coordinator and ensures that loaded trucks/trip are updated with all relevant KPIs.
• Efficiently coordinates the documentation of operations entries or transactions on the ERP. i.e. i-manager, SAP.
• Supervises the conduct of driver’s toolbox meetings by fleet controllers and facilitates the discussion of topical issues at such engagements.
• Monitors and escalates all safety violations on Nova track.
• Coordinates with the FC to ensure the conducts of corrective and preventive maintenance on managed assets are carried out.
• Coordinates the collection of PODs from the clients/customers with the FCs.
• Champion the safety, health and environment culture of base of operations.
• Coordinate the Inspection of trucks (pre & post trip inspection) by the FCs, including accessories, tyres, and visible damage before deployment.
• Ensure prompt documentation of all incidents, accidents, and insurance claims within the assigned fleet to achieve minimal downtime.
• Escalate major issues to TOM (Transport Operations Manager)
• Any other duties as may be assigned by TOM.
• Reconciliation and vetting of revenues, mileages, trip timelines and PODs for billing purpose.
• In-depth knowledge of managing F&V operations.
• Reconciles trips with clients records to earn vehicle availability.
• Inspection of trucks and documents before deployment, as well as follow up on repair, and breakdown recoveries.
• Effectively coordinate in-transit rescue of vehicles with security team.
• Updating of Truck position for clients and timely escalation of delivery issues or delays
• Good relationship management at ensuring client retention for top revenue contributors.
• Generation of various periodic reports such as daily trip profitability, Expected delivery date report (EDD), Flash reports etc. for business insight.

Qualifications Required

• HND or BSc in any related field.

Experience and Skills Required:

• Minimum of 5 years’ experience in a similar Industry
• Supply chain experience in similar field
• 3PL management
• 5High level rescue and recovery operations.

Application Closing Date
Not Specified.