Senior Controller, Managed Transport Solutions at DP World Full Time NEW

Job Title: Senior Controller, Managed Transport Solutions

Location: Lagos
Job Type: Full-time (On-Site)

Job Function

• The Controller: Managed Transport Solutions (Snr) is responsible for monitoring and optimizing fleet performance by ensuring efficient fuel management, route planning, kilometer tracking, and delivery verification.
• This role requires a keen eye for detail, strong communication skills, and the ability to analyze operational data.
• The Controller: Managed Transport Solutions (Snr) will work closely with the logistics and operations teams to ensure deliveries are timely, cost-effective, and aligned with client expectations.

Key Performance Areas

• Track and monitor fuel usage for each vehicle in the fleet to ensure adherence to budgetary limits.
• Analyse fuel consumption patterns and identify areas for efficiency improvements.
• Report any discrepancies or unusual fuel usage, particularly for deliveries that exceed allocated fuel limits
• Manage optimized routes for drivers to minimize fuel costs, travel time, and dead kilometres.
• Monitor route adherence and address any deviations from the planned routes with the drivers.
• Work with the operations team to adjust routes as needed to enhance delivery efficiency and customer satisfaction.
• Track and report on dead kilometres (unproductive mileage) to improve fleet productivity.
• Identify and propose strategies to reduce dead kilometres and increase operational efficiency.
• Provide regular reports on dead kilometres to the logistics and fleet management team
• Monitor and assess fuel expenses for delivery officers, especially for trips that go over budget.
• Investigate reasons for overbudget usage and provide feedback and guidance to reduce future occurrences.
• Work with fleet coordinators to implement controls that help keep fuel expenses within the approved budget.
• Track deliveries and ensure that proof of delivery (POD) is collected for every shipment.
• Follow up on shipment status and maintain communication with drivers and clients to confirm successful deliveries.
• Address any discrepancies between PODs and the actual delivery information, ensuring timely resolution of issues.
• Verify kilometre readings for each delivery with client records to ensure accurate billing.
• Coordinate with clients to resolve any discrepancies in kilometre data and ensure transparency.
• Maintain accurate records of validated kilometres for billing, auditing, and performance monitoring.

Requirments

• Bachelor’s Degree in Transportation, Business Administration, or related field.
• 3 years’ experience in the related industry
• Previous experience in customer service, preferably within a transport and logistics environment.
• Experience in tracking systems (GPS, TMS, or similar) and providing real-time updates to customers is a plus.
• Technical Proficiency: Familiarity with transport management systems (TMS), GPS tracking software, and Microsoft Office applications.
• Communication Skills: Strong verbal and written communication skills for effectively interacting with customers, drivers, and internal teams.
• Problem-Solving: Ability to troubleshoot issues with shipments and provide quick, practical solutions.

Application Closing Date
Not Specified.