Food / Catering Supervisor at Deloitte Nigeria Full Time NEW

Job Title: Food / Catering Supervisor

Location: Abuja (FCT)
Employment Type: Full Time

Job Purpose

• The Food  / Catering Supervisor is responsible for overseeing the day-to-day operations of food preparation and service, ensuring that all meals meet the required quality, nutritional, and safety standards.
• The role will ensure smooth coordination among kitchen staff, maintain compliance with hygiene regulations, and provide support to the Food/Catering Manager in delivering high-quality catering services.

Core Responsibilities
Food Service Coordination:

• Oversee meal preparation and service processes to ensure timely and accurate delivery of meals to patients, staff, and visitors.
• Monitor portion control, presentation, and adherence to set menu plans and dietary requirements.
• Ensure that food serving areas and equipment are clean, organized, and ready for operations at all times.
• Address and resolve service issues promptly to maintain high customer satisfaction.

Compliance and Quality Control:

• Conduct regular inspections to ensure compliance with food safety, hygiene, and sanitation standards, including Hazard Analysis and Critical Control Points (HACCP).
• Enforce adherence to health and safety protocols to prevent contamination or foodborne illnesses.
• Maintain accurate records of food safety inspections, temperature logs, and cleaning schedules.
• Support the implementation of quality improvement initiatives for the catering service.

Staff Supervision and Training:

• Supervise kitchen and catering staff to ensure efficient workflow and adherence to standards.
• Coordinate staff schedules, ensuring adequate coverage during service times.
• Provide on-the-job training to staff on hygiene practices, food preparation, and customer service skills.
• Monitor staff performance and provide feedback to enhance team productivity and service quality.

Inventory and Resource Management:

• Track inventory levels of food supplies, equipment, and cleaning materials to avoid shortages.
•  Assist in stock rotation to minimize waste and maintain freshness of ingredients.
•  Coordinate with the Food/Catering Manager on procurement needs and supplier relations.
•  Ensure proper storage of food and materials in line with safety standards

Communication and Reporting:

• Act as a liaison between the catering team and healthcare staff to ensure dietary needs are communicated effectively.
• Report operational issues, such as equipment malfunctions or supply shortages, to the Food/Catering Manager.
• Document and report incidents related to food service or staff performance.
• Provide input on menu planning and service improvements based on feedback and observations.

Job Specifications
Educational Requirements:

• Bachelor’s degree in Hospitality Management, Food Science, Nutrition, or a related field.

Professional Requirements:

• Professional certification/ membership of a relevant recognized professional body is an added advantage.

Experience Requirements:

• 5 years of experience in food service or catering management, preferably in a healthcare or institutional setting.

Competency Requirements:
Knowledge Requirements:

• Basic understanding of dietary needs for various medical conditions.
•  Knowledge of food safety regulations and hygiene protocols.
• Familiarity with kitchen equipment maintenance and inventory practices.
• Awareness of customer service principles in a healthcare environment.

Skills Requirements:

• Ability to coordinate and manage catering operations effectively.
•  Strong organizational and time management skills.
•  Proficiency in monitoring food safety and hygiene compliance.
• Excellent interpersonal and communication skills.
• Competence in managing inventories and controlling food waste.
• Problem-solving skills to address operational challenges promptly.

Personal Abilities:

• Ability to empathize with patients and their families.
• Strong attention to detail and a commitment to excellence.
• Ability to work collaboratively in a team-oriented environment.
•  Resilience and adaptability to a fast-paced healthcare setting.
• Commitment to continuous learning and professional development.

Application Closing Date
21st February, 2025