Community Manager at Del-York Group (3 Openings) Full Time NEW

Job Title: Community Manager

Locations: Abuja (FCT), Enugu & Lagos
Employment Type: Full-time

Job Summary

• The Community Manager plays a pivotal role in ensuring the successful implementation of the YAPPI program at the community level.
• This individual will be responsible for driving student enrollment, ensuring engagement and participation, and supporting learners through program completion, both during the online and onsite phases.
• The Community Manager also ensures smooth operations across campuses, manages learning clusters, addresses students’ challenges, and creates an inclusive and supportive environment.
• This is a high-performance role that requires passion for youth development, organizational excellence, a deep understanding of the creative industry, and strong community-building skills.

Key Responsibilities
Student Enrollment and Outreach:

• Implement grassroots and digital strategies to increase student registration and enrollment.
• Collaborate with local stakeholders, youth organizations, schools, and influencers to promote the program.
• Track and report weekly enrollment metrics by gender, location, and PWD inclusion.

Student Engagement & Completion:

• Monitor and support students throughout the online and onsite phases.
• Identify at-risk students and implement intervention plans to ensure program retention.
• Facilitate the formation of peer learning clusters and group mentoring.
• Organize regular community check-ins, Q&A sessions, and motivation drives.
• Encourage the use of campus resources to overcome challenges like data costs or electricity issues.

Onsite Campus Management:

• Ensure the on-site campus is safe, functional, and conducive to learning.
• Oversee daily student attendance and participation during the on-site phase.
• Coordinate closely with instructors and technical teams to ensure smooth class delivery.
• Resolve onsite student concerns promptly and escalate where necessary.

Learning Support & Program Understanding:

• Guide students through onboarding to the Learning Management System (LMS).
• Conduct a group walk-through of course modules and ensure students understand program objectives.
• Schedule support sessions to address academic or technical challenges.

Reporting & Data Collection:

• Maintain accurate student records, including attendance, completion, and feedback.
• Provide weekly reports on student progress, engagement, and community needs.
• Participate in internal evaluations, audits, and reconciliation exercises.
• Support the M&E team in data gathering, surveys, and impact assessments.

Events & Mentorship Coordination:

• Assist with the planning and execution of local mentorship sessions, career events, and special training.
• Support logistics and student mobilization for events like YAPPI Fusion, Inclusion Day, etc.
• Collect post-event feedback from students and facilitators.

Qualifications & Experience

• Bachelor’s Degree in Social Sciences, Education, Communications, Project Management, or related field.
• 2–4 years of experience in community engagement, youth programs, education, or nonprofit work.
• Strong communication and interpersonal skills, especially with youth audiences.
• Proven ability to coordinate activities and manage groups effectively.
• Experience working in fast-paced, impact-driven environments
• Familiarity with animation or post-production (basic knowledge preferred but not mandatory).
• Ability to use digital tools such as Google Workspace, Zoom, LMS platforms, and Trello or similar.

Key Competencies:

• Leadership and empathy
• Strong organizational and multitasking abilities
• Attention to detail and documentation
• Crisis management and problem-solving
• Initiative and ownership
• Cultural and gender sensitivity
• Comfort with public speaking.

Application Closing Date
1st July, 2025.

How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the mail.