Customer Service Executive at Carnex Incorporated Full Time

Job Title: Customer Service Executive

Location: Lagos
Employment Type: Full-time

Job Description

• An outstanding Customer Service Executive do everything possible so yourcustomersare not merely satisfied. They’re actually happy with your products andservices.
• They report to a general manager, making them middle-management level officers. They ensure a business customersreceive outstanding support and all their needs are met.

Their major Job Duties includes:

• A customer service executive is charged with establishing customer service guidelines within an organization.
• Overseeing thecustomer service process.
• Creating policies and procedures.
• Managing a team of representatives offeringcustomer support.
• Resolvingcustomercomplaints brought to your attention.
• Planning the training and delivery.

Skills and Qualifications

• OND / HND / B.Sc in Managerial and Customer related course of study.
• At least 5 years work experience.
• Understanding of Business Practices, Budgeting, Financial Knowledge, In-Depth Research and Analysis.
• Computer Proficiency, Interpersonal Communication, Client Relationships, Writing, Public Speaking, Creativity, Innovation, Adaptability, Leadership, Managerial Skills, Multi-Tasking, Big-Picture Thinking.

Salary
N70,000 – N80,000 / month.

Application Closing Date
31st August, 2021.

Method of Application
Interested and qualified candidates should share their Profile to: [email protected] using the Job Title as the subject of the email.