Telephone Sales Officer at a Fintech Company – Careers Verified Full Time NEW

Job Title: Telephone Sales Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• Our client is looking for suitable candidates to fill in the position of , Telephone Sales Officer (Graduate Trainee). The ideal candidate will be responsible for generating sales and building relationships with prospective and existing customers via telephone.
• The role involves promoting products or services, closing sales, and achieving monthly and quarterly sales targets while providing excellent customer service.

Key Responsibilities
Sales and Business Development:

• Make outbound calls to potential and existing customers to promote products or services.
• Understand customer needs and recommend suitable solutions.
• Close sales deals and achieve assigned targets.

Customer Relationship Management:

• Build and maintain strong relationships with customers through follow-ups and regular communication.
• Address customer queries and concerns in a timely and professional manner.
• Record and update customer information in the CRM system accurately.

Product Knowledge:

• Stay updated on company products, services, and promotions.
• Effectively communicate product features, benefits, and pricing to customers.

Reporting and Documentation:

• Prepare and submit daily/weekly sales reports to the supervisor.
• Track and document customer interactions, sales progress, and feedback.

Team Collaboration:

• Work closely with the sales team and other departments to meet overall business objectives.
• Share insights and feedback to help improve sales strategies and customer experience.

Requirements, Skills and Competencies

• Candidates should possess a Bachelor’s Degree / HND or OND qualification.
• Excellent communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Goal-oriented with a proactive approach to meeting sales targets.
• Good organizational and multitasking skills.
• Resilience and ability to handle rejection.

Application Closing Date
31st January, 2025.