Head, Public Relations (PR) / Front Reception Office at AZBIR Hotels Full Time

Azbir Hotels is currently seeking for application from qualified applicants to fill the vacant position of Head, Public Relations (PR) / Front Reception Office. interested and qualified applicants can apply via the details below

Azbir Hotels, one of the leading hospitality brands and a 5 star Hotel Facility is currently expanding her operations in Birnin Kebbi. In line with this, we are currently employing qualified hospitality staff to fill the position below:

We are seeking competent, self motivated, hardworking and result driven professional to fill the position below:

Job Title: Head, Public Relations (PR) / Front Reception Office

Location: Birnin Kebbi, Kebbi
Reports To: Duty Manager
Supervises: Receptionist

Job Summary

• Provides guests with information about what services the hotel offers and how they can access various amenities, coordinate room reservations and confirm the details of a customer’s visit prior to their stay.

Key Responsibilities

• Provide basic and accurate information in-person and via phone/email.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Order front office supplies and keep inventory of stock.
• Welcome visitors in a warm and friendly manner, and answer any questions visitors have.
• Maintain documentation of customer inquiries and responses for future reference.
• Direct or route customer calls to appropriate personnel for assistance.
• Maintain broad knowledge of all company products, services, and promotions.
• Monitor people coming and going through the reception doors.
• Identify and implement new process plans to improve customer support service.

Qualification and Experience

• Candidate must possess OND or HND in Business Administration or Secretarial Studies
• 3 – 5 years of work experience.

Functional Skills and Competency Requirements:

• Must have worked as an office secretary or receptionist in a reputable organization.
• Must have excellent customer service experience.
• Must have excellent communication skill.
• High confidence level and personable

Application Closing Date
12 Midnight, 31st March, 2022.

Note

• Suitable interested candidates should carefully fill the provided form and submit before the closing date.
• Qualified candidates will be invited for interview.
• Interview will be conducted in two locations: Abuja and Birnin Kebbi – Kebbi State, Nigeria.