Customer Service Representative at Ascentech Services Limited Full Time

Job Title: Customer Service Representative

Location: Admiralty Way, Lekki Phase 1, Lagos
Employment Type: Full-time
Job Sector: Building Materials / Interior Finishing (Marble, Porcelain Tiles, Granite)

Job Description

• Attend to walk-in customers professionally at the showroom
• Handle all social media and WhatsApp inquiries (especially Instagram)
• Assist customers with product selection and recommendations
• Follow up with leads and maintain client relationships
• Report daily customer interactions and feedback
• Keep the showroom organized, clean, and visually attractive
• Support marketing and sales efforts with client interaction insights

Requirements, Skills & Traits

• Must be good-looking, well-groomed, and presentable
• Fluent in English (written and spoken)
• Strong communication and interpersonal skills
• Fast learner, capable of understanding and explaining product details
• Familiarity with the construction industry and interior finishes is a plus
• Ability to multitask, stay organized, and work under minimal supervision
• Tech-savvy (able to use WhatsApp Business, Instagram, and basic computer tools)

Education:

• Minimum OND/HND required
• Bachelor’s Degree is a plus

Certifications:

• Not mandatory, but certifications in customer service or marketing are an advantage

Working Schedule:

• Monday to Friday: 8:30 AM – 5:30 PM
• Saturday: 9:00 AM – 3:00 PM.

Compensation:

• Base Salary: N120,000
• Allowance & Transport: N50,000
• Total Monthly Pay: N170,000
• Commission: Percentage on each sale she handles

Other Benefits:

• Training on marble and tile products
• Potential for growth into higher showroom or sales roles
• Friendly and supportive work environment

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send CV to: [email protected] using the job title as subject of the mail.