Digital Field Officer (Cross River) at an Open Commerce Company – Alan & Grant Full Time NEW

Job Title: Digital Field Officer

Location: Cross River
Employment Type: Full Time
Industry: FMCG/Foods/Beverage

Job Summary

• The Digital Field Officer is responsible for implementing and managing digital initiatives in the field to support organizational goals.
• This role involves overseeing digital projects, coordinating with stakeholders, and ensuring that digital tools and technologies are effectively utilized to improve operational efficiency and impact.

Key Responsibilities

•  Identify and recruit potential distributors and merchants in assigned areas
•  Assist distributors and merchants in completing Know Your Customer (KYC) requirements
• Guide new partners through the Red101 registration process
• Provide training on the Red101 App features and benefits
• Verify submitted KYC documents for accuracy and completeness
• Follow up on any incomplete or pending KYC submissions
• Encourage consistent usage of the Red101 App for digital transactions
• Troubleshoot and resolve any issues merchants face while using the app
• Daily visits to onboard new merchants/distributors
• Daily visits to already onboarded merchants/distributors
• Provide weekly progress reports to the Regional Digital Sales Specialist.

Application Closing Date
Not Specified.