Fosad Consulting Limited – Our client, a non-banking financial service institution is currently seeking for an experienced, energetic and enthusiastic professional for the position of an E-Business Analyst. The objective of this role is to develop online platforms that will move existing and prospective retail insurance products and processes to convenient self-service platforms.

We are recruiting to fill the position of:

Job Title: E-Business Analyst

Location: Lagos

Job Description

Responsibilities

  • Ensuring timely resolution of issues that impact customers’ business relationship with the organisation as regards usage of our applications and software.
  • Ensuring the operational and functional state of the platform.
  • Supervising policies and managing access to products & services on the E-Platform.
  • Uploading new products on the platform.
  • Identifying opportunities for improvement in sales and retail using electronic medium.
  • Create business relationship with online stores.
  • Participating in the ongoing projects with partner platforms as an additional payment gateway for some of the E-Platform products and also to sell some of our products on their mobile platform.
  • Assisting with and executing other relevant duties as may be assigned by line manager.
  • Managing customer expectations of futuristic electronic solutions by ensuring that the organisation is properly represented on the electronic channel.

Qualifications
 Education and Experience:

  • Bachelor’s Degree/Higher National Diploma.
  • A minimum of 8 years working experience.
  • Software development skills.
  • IT programming skills.

Additional Information

Desired Competence:

Understanding the customer:

  • Manages customer expectations effectively

Communication skills:

  • Uses communication skills in a thorough and effective manner to manage own area of responsibility

Management of Information

  • Establishes and maintains data and information records which are sufficient for own purposes and which meet company, legal and regulatory requirements.

Planning & Organising:

  • Effectively and proactively plans, prioritises and organises caseloads in a way which allows for unexpected events and interruptions.

Negotiation & Persuasion skills:

  • Uses a range of strategies to achieve desirable outcome.

Commitment to Excel:

  • Challenges self and others to exceed standards and achieve extraordinary results. Is not easily deterred when obstacles or delays are encountered.

Analysis:

  • Thinks through a situation systematically.

Desired Skills

  • Communication skills (English), spoken and written (Good)
  • Analytical Skills (Very Good)
  • IT skills ( Good)
  • Software Development
  • Programming
  • Business Writing (Good)
  • Negotiation Skills (Good)
  • Presentation skills (Very Good)
  • Relationship Management (Very Good)

Knowledge:

  • Good Knowledge of the Insurance business and personnel practices
  • End- to- End business processes
  • Business Ethics

Application Closing Date
Not Stated.

How to Apply
Interested and qualified candidates should: Click here to apply online

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