IBM AIX Technical Support Personnel at the People Practice Full Time

Job Title: IBM AIX Technical Support Personnel

Location: Lagos
Employment Type: Full-time

Job Description

• Our client is looking to hire a Technical Support Personnel for IBM AIX who will be responsible to solve client issues in an effective and timely manner as prescribed Service Level Agreement (SLA).
• The ideal candidate will help provide the support for the specific highly technical and intricate functions and perform a range of system administration tasks as well as upgrade and migration tasks.
• The candidate must have the ability to work on IBM Power servers, Storages and Switches.

Responsibilities

• Provides support on standard systems, investigating, analyzing, and resolving problems on selected network components.
• Makes recommendations on development of innovative and cost-effective solutions to problems of clients.
• Forecasts, models, and utilizes advanced analytical tools.
• Identifies opportunities for process and procedure enhancements to drive efficiency and customer service levels.
• Provides analysis, implementation, maintenance and support of a majority of enterprise-wide networking systems.
• Monitors and evaluates network systems tracking performance and problems recommending and implementing solutions and improvements.
• Develops, updates and audits network documentation.
• Recommends improvements and assists in the development of technical standards.
• Identifies, diagnoses, and resolves more complex problems affecting network performance.
• Schedules and coordinates installation and maintenance of standard software / hardware on the network and ensures compatibility of all communications and computer hardware / software.

Requirements

• Bachelor’s Degree in an Engineering field like Computer Engineering, Electrical Engineering, or Computer Science, or in any other relevant field.
• 3 – 5 years cognate experience as an IBM AIX Technical Support Personnel.
• IBM AIX and Storage certifications is a plus.
• Excellent understanding of IBM Servers and storage environment is needed.

Application Closing Date
1st March, 2023.