Manager, Inbound at Stanbic IBTC Bank Full Time

Stanbic IBTC Bank is currently looking for a manager for immediate employment. Interested persons are expected to apply. Kindly go through the full details of this position below:

Job Title: Manager, Inbound

Job ID: 80406208_80381669
Location: Ilupeju Industrial Avenue, Lagos
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients

Job Description

• To ensure effective and efficient management of the Customer Care Centre – Inbound by providing first-line contact to customers/general public.

Qualifications

• First Degree in any field.
• Minimum of 6 years of experience.

Personal Competencies:

• Strong Leadership Qualities
• Good verbal and written communication skills – sincere and articulate
• Conflict Resolution Skills
• Knowledge and Experience in Effective Service Delivery
• Strong Influencing and Persuasive Skills.

Application Closing Date
Not Specified.