Analyst – Customer Acquisition and Compliance (Borno Sales and Distribution) at MTN Nigeria Full Time

Job Title: Analyst – Customer Acquisition and Compliance (Borno Sales and Distribution)

Job Identification: 1612
Location: Borno
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Customer Acquisition
Division: Sales & Distribution

Description

• Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.
• Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.
• Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.
• Prepare monthly, quarterly and year to date (YTD) measurement reports.
• Provide functional support to Customer Acquisition Manager
• Evaluate performance measured against SIM registration channel objectives   in the following areas:
  • Trade Partner and Sub – Trade Partner  Environments
  • Walk-in-Centers
  • Mobile Lite
  • Connect Stores and Connect Points
  • Other Sim Registration Agents
• Report and analyze SIM Card registration, SIMS availability/Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans.
• Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details).
• Establish and maintain contact with external intelligence both locally and internationally, and verify the authenticity of the information received
• Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.

Job Requirements
Education:

• First Degree in Economics, Business Administration, Accounting or any related discipline.
• Fluent in English .

Experience:
3 – 7 years’ work experience comprising:

• Experience working in a medium-sized organization:
  • Project  planning  and reporting, sales/marketing or related function
  • Experience using Data Mining Tools
• Telecoms experience would be an added advantage

Application Closing Date
19th October, 2022 (11:59 PM).