Shop Manager at Hans and Rene Full Time

Hans and Rene is currently seeking for application from qualified applicants to fill the vacant position of Shop Manager. interested and qualified applicants can apply via the details below

Hans and Rene has created a friendly work environment were employees have the opportunity to grow. We believe employee well beingis the first step towards consumer satisfaction and we are dedicated to providing a sense of security and satisfaction for all employees.

We are recruiting to fill the position below:

Job Title: Shop Manager

Location: Wuse 2, Abuja (FCT)
Employment Type: Full-time

Responsibilities

• Coordinate and assign roles to floor staff to deliver a seamless experience for customers.
• Timely service delivery and ease of purchase to ensure customer satisfaction.
• Interact with customers in the sitting area or payment point to ensure all customers are comfortable and are being attended to.
• Receive customer feedback, resolve and escalate complaint.
• Ensure products received comply with quality standard of the company. If they do not, reject and alert the appropriate team.
• Ensure products past their shelf life or expiry dates are not sold and disposed properly as well as documented.
• Develop a routine to sell out products before its expiry dates to prevent waste.
• Ensure quality of products or service is not compromised by any member of your team and indicate where found wanting.
• Forecast sale pattern to inform order for products. Putting into consideration, peak periods, seasons, promos, customer preferences and other external factors.
• Monitor and maintain inventory level.
• Timely service delivery and ease of purchase to ensure customer satisfaction.
• Interact with customers in the sitting area or payment point to ensure all customers are comfortable and are being attended to.
• Receive customer feedback, resolve and escalate complaint.
• Ensure products received comply with quality standard of the company. If they do not, reject and alert the appropriate team.
• Ensure products past their shelf life or expiry dates are not sold and disposed properly as well as documented.
• Develop a routine to sell out products before its expiry dates to prevent waste.
• Ensure quality of products or service is not compromised by any member of your team and indicate where found wanting.
• Forecast sale pattern to inform order for products. Putting into consideration, peak periods, seasons, promos, customer preferences and other external factors.
• Monitor and maintain inventory level.
• Coordinate with units responsible for providing consumables to ensure these are available in a timely manner. Request at interval and not when you run out completely.
• Consider production and transportation time when requesting for an additional order.
• Forecast accordingly and make arrangements early.
• Update and maintain all records and tracking sheets including sales report, waste report, end of day report, stock tracking sheet, etc
• Escalate and follow up with all issues, complaints and recommendations till implemented.
• Proper documentation of stock and sales transaction must be done and recorded by the manager at the given time of occurrence.
• End of day and sales report are to be sent daily. This information is only to be sent to the accountant and RM
• Audit and reconciliation are the responsibility of the store manager and team lead only.
• Authorization for cash collection can only be given by the accountant.
• The manager and team lead are to manage, training and improve work ethics of staff to build and sustain a high performing team.
• Responsible for the welfare of the staff members on their team.
• Comply with safety, health and sanitation regulations.

Qualifications

• Candidates should possess a Bachelor’s Degree with 2-8 years work experience.

Salary
N100,000 – N130,000 / Month.

Application Closing Date
13th October, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] or [email protected] using the Job Title as the subject of the email.