Retention Officer at Choice Talents NG Full Time

Choice Talents Nigeria is currently seeking for application from qualified applicants to fill the vacant position of Retention Officer. interested and qualified applicants can apply via the details below

Choice Talents NG is Nigeria’s preferred recruiter, trainer, business consultant, business and employee performance manager, for all categories of businesses (small, medium, large, multi-nationals and corporations). Our goal is to help build successful businesses through effective talent, resource and process management.

We are recruiting to fill the position below:

Job Title: Retention Officer

Location: Ilupeju, Lagos
Employment Type: Full-time

Job Description

• Carry out client retention activities for sales growth
• Identify idle products (i.e products that had been in stock for over 3 months) in the branch and ensure they are pushed out.
• Carry out store service/drop offs/IT/Technical and Aftersales support services
• Professionally aid customers in making an informed choice of products to purchase using superior product knowledge.
• Ensure good and proper assortment and display of products at the store
• Partake in stock count exercise with the internal and external auditors
• Maintain a clean environment within and around the Store Premises
• Ensure proper management of location and personnel
• Prepare and forward daily activity reports to all applicable parties
• Send daily facility report as directed by Admin
• Confirmation of all customers’ lodgments and transfers before invoicing.
• Ensure all payments by customers are receipted, posted and matched correctly both on Busy and Excel.
• Ensure all credit requests are approved before raising the invoice.
• Ensuring Cash is properly managed at any location of work.
• Prompt lodgment of cheques
• Ensure updated filing of all account documents.
• Ensure exact products requested are issued to customers to avoid sales returns.

Job Requirements

• HND / B.Sc in Marketing or a related field
• 2-5 years experience in retail marketing and sales
• Proficient computer skills, including Microsoft Office
• Good customer relation skill
• Excellent communication skill
• Ability to negotiate, establish, and administer contracts
• Ability to multitask, prioritize, and manage time efficiently
• Accurate and precise attention to detail
• Candidate must reside around festac and its environment

Application Closing Date
31st October, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.