IT User Support Specialist at Global SJX Limited Full Time

Global SJX Limited is currently seeking for application from qualified applicants to fill the vacant position of IT User Support Specialist. interested and qualified applicants can apply via the details below

Global SJX Limited is an Information technology service, Management Advisory, Engineering Service and Solutions delivery company. It has its Headquarters in Nigeria’s financial hub Lagos, Nigeria. Global SJX offers an array of services to corporate, commercial and government organisations seeking to maximise their potential and be their market space leader.

Applications are invited from suitably qualified candidates for the position below:

Job Title: IT User Support Specialist

Ref: CT3PSXULCD
Location: Lagos (On-site)
Job type: Contract
Job Engagement: Full time

The Role
You will be responsible for:

• Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
• Ensuring all standards and procedures are followed and maintained.
• Answering queries and resolving issue relating to usage of standard applications and IT services.
• Providing monthly help desk reports.

Ideal Profile
Skills Required:

• You possess a Degree / Diploma in Computer Science, Engineering or related field.
• You have at least 2 years experience, ideally within a Helpdesk / Technical Support / User support role.
• You have excellent communication and interpersonal skills.
• You are familiar with any of Android OS, IOS OS, Windows Mobile, Windows Phone, Windows, VM, UNIX and LINUX (Redhat, UBUNTU) operating systems.
• Good knowledge of any of Oracle DB, MySQL and Microsoft SQL databases.
• You possess any of CompTIA Network+, CCNA/CCNP (Cisco Certified Network) and ITIL certifications.
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are a strong team player who can manage multiple stakeholders
• You are a strong networker & relationship builder.

Salary
NGN 1,440,000 – 1,800,000 / Annum

What’s on Offer?

• Leadership Role
• Work alongside & learn from best in class talent
• Excellent career development opportunities

Application Closing Date
Not Specified.