IT Support Officer / Manager at Compovine Technologies Limited Full Time

Job Title: IT Support Officer / Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• Manage the assigned Computer & Copier Service team members
• Lead, coach and train team members
• Develop and implement strategic initiatives for team
• Be an escalation point of contact to handle issues and involve direct leadership as needed
• Monitor team coverage, oversee personnel time off approval, make sure back-ups are in place and redistribute work to cover when others are out
• Monitor staffing and equipment needs
• Conduct performance reviews and make compensation decisions
• Monitor direct reports call screens, work load and call activity to meet and exceed our client s expectations
• Manage and meet established metrics and team benchmarks
• Provide weekly metrics and reports to the Director Computer & Copier Service Manager regarding the team s performance
• Attend required company and departmental meetings
• Perform other related duties as assigned by Director.

Requirements

• Candidates should possess a Bachelor’s Degree / HND qualification with 5 – 10 years work experience.

Application Closing Date
30th September, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.