Front Desk Officer / Customer Service at Brit Properties Nigeria Limited Full Time

Job Title: Front Desk Officer / Customer Service

Location: New Heaven, Enugu
Employment Type: Full-time

Job Description

• Keep front desk/reception tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet visitors and escort them to the appropriate person.
• Be knowledgeable and updated on company products and services.
• Respond to client inquiries and address complaints in a professional and courteous manner.
• Perform basic data entry when needed.
• Redirect phone calls to the appropriate department and take down messages.
• Receive all letters and packages, and distribute them to the appropriate recipients.
• Send birthday, felicitation and reminder emails to clients to ensure the Company remains relevant.
• Compile and send the attendance list of all staff as contained in the staff attendance register to the HR at the end of the month.
• Create and maintain updated documents and spreadsheets.
• Record meeting minutes and dictations.
• Perform basic bookkeeping, filing, and clerical duties.
• Direct all the MD’s visitors to the Personal Assistant.
• Check, sort and forward emails.
• Keep updated records and files.
• Prepare and send weekly and monthly report of activities to your HOD.
• Documents site inspection list and keep record [of hospitality tools
• Keeps record of minutes held during departmental meetings.
• Take up other duties as assigned.

Requirements

• Candidates should possess a Bachelor’s Degree qualification with 1 – 3 years work experience.

Application Closing Date
12th May, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Note: Proximity to New Heaven, Enugu is compulsory.