Telesales Agent / Representative at MK Trend Limited Full Time

Job Title: Telesales Agent / Representative

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Contact potential or existing customers to inform them about a product or service
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and not useful information

Requirements / Skills

• High School Diploma; BSc / BA, OND will be a plus
• 0 – 1 year work experience.
• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs and telephone systems
• Ability to learn about products and services and describe/explain them to customer
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints.

Salary
N50,000 – N60,000 monthly.

Application Closing Date
9th May, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using “TELESALES REPRESENTATIVE / AGENTS” as the subject of the mail.

Note

• Application is only Open to all applicant residing in Lagos and Its environs
• Candidates must be ready for an interview as soon as applications are received.
• We encourage you to plan accordingly.