IT Assistant at Tezza Business Solutions Limited Full Time

Job Title: IT Assistant

Location: Lagos, Nigeria

Job Objectives

• Responsible for managing and supporting the organization’s enterprise network.
• Diligent and meticulous with the ability to identify problems and come up with solutions can help in ensuring that the network runs smoothly and secured.

Duties & Responsibilities

• Manage day-to-day network infrastructure
• Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses.
• Oversee troubleshooting for system errors
• Fully support, configure, maintain and upgrade enterprise networks and in house active devices.
• Ensure network security and connectivity
• Define network policies and procedures
• Assess the company’s need for any and all computing technology and make appropriate recommendations for purchases and upgrades.
• Connect all relevant technology to the network with secure protocols.
• Deploy and roll out updates and upgrades in a minimally disruptive way.
• Create training and educational materials to ensure that users understand security protocols, connection procedures, and other necessary information.
• Monitor the performance of the network using analytical data to seek problems or concerns.
• Proactively seek changes or upgrades that can improve the network in a way that adds to the business’s efficiency.
• Maintain information security for sensitive data.
• Create and update documentation as required.

Requirements

• OND / HND in Computer Science or related fields.
• Proven experience in a network administrator and network security role.
• Hands-on experience in networking, routing, switching and security
• Excellent knowledge of best practices around management, control, and
• monitoring of enterprise network infrastructure
• Experience with firewalls (Cisco ASA, Cisco Firepower, Cisco ISE & Palo-Alto),
• Internet VPN’s remote implementation, troubleshooting, and problem resolution.
• Ability to set up, configure and integrate network hardware
• Familiarity with enterprise network management solutions e.g. SolarWinds.

Essential Skills:

• Ability to read, analyse and interpret technical instructions and manuals.
• Familiarity with Enterprise technologies.
• Knowledge of Network Security.
• Able to ensure a high level of customer satisfaction.
• Having keen attention to detail whilst at the same time being able to see the big picture.
• Strong planning and organizational skills.
• Ability to communicate in an understandable, polite and friendly manner.

Application Closing Date
Not Specified.