Front Desk Officer at Michael Stevens Consulting – Lagos and Rivers Full Time

Job Title: Front Desk Officer

Locations: Port Harcourt, Rivers and Lagos
Employment Type: Full-time

Job Description

• We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.
• You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined.
• You should be able to deal with complaints and give accurate information.
• A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests.
• Answer questions and address complaints.
• Answer all incoming calls and redirect them or keep messages.
• Receiveletters, packages etc. and distribute them.
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails.
• Monitor office supplies and place orders when necessary
• Keep updated records and files.
• Monitor office expenses and costs.
• Take up other duties as assigned (travel arrangements, schedules etc.).

Requirements

• HND / B.Sc additional qualifications will be a plus.
• Minimum of 3 years work experience.
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written).
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills.
• Good organizational and multi-tasking abilities.
• Problem-solving skills.
• Customer service orientation.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.