PRO/Communications Officer
Mobile Banking Support Officer at Stanbic IBTC Bank Full Time
Stanbic IBTC Bank is currently looking for a mobile banking support officer for immediate employment. Interested persons are expected to apply. Kindly go through the full details of this position below:
Job Title: Mobile Banking Support Officer
Job ID: 64077
Location: Lagos Island, Lagos
Job Sector: Banking
Work Arrangement: Fully Office Based
Job Details: Test Division Summary
Job Purpose
- E-Channels applications support e.g. Finacle Internet Banking, Mobile Banking, Telephone Banking, Finacle USSD, Electronic fund Transfer
Key Responsibilities/Accountabilities
- Managing Mobile and Internet Banking Platforms for optimum performance
- Monitor SMS and Email Alerts for optimum performance
- Provide 2nd level support for bank branches on Mobile and Internet banking application
- Proactive designing of solutions to enhance the delivery of services on the two channels
- Generation of useful reports from the platform for reporting and troubleshooting.
Minimum Qualification and Experience
- First Degree in Computer Sciences or IT related courses
- Master’s Degree in Computer Sciences or IT related courses
- Minimum of 5 Years relevant experience
- Oracle, MCSA, knowledge of Microsoft Visual Studio, Java
Application Closing Date
Not Specified.
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