Business Banker, Enterprise Direct (Nationwide) at Stanbic IBTC Bank Full Time

Job Title: Business Banker, Enterprise Direct (Nationwide)

Job ID: 63844
Location: Lagos Island, Lagos
Work Arrangement: Fully Office Based

Job Purpose

• To manage, optimize value and drive profitability from a portfolio of Enterprise Direct customers.

Key Responsibilities / Accountabilities

• Promote and sell a range of appropriate products and solutions that meet the financial needs of small and medium business customers which includes acquiring and opening new business accounts (walkin customers and customers pro-actively approached in the local market area) and Cross-selling additional products & services to existing customers (walk-in customers, during pro-active telephone conversations):
  • Sales and financial targets as per KRA scorecard
  • Liability Generation
  • Profitability.
• Identify sales leads for associate company stakeholders e.g. Vehicle and Asset Finance, Electronic Banking, Trade, Global Markets, etc:
  • Contribution Growth (i.e. increase in customer profitability).
  • Mining the ecosystems.
• Mine existing customer data to identify expansion and/or additional business opportunities  Contribution Growth (i.e. increase in customer profitability.
• Identify opportunities to migrate top-end customers to Commercial Banking:
  • Collaboration
  • Customer retention.
• Providing a central (information/ query handling) service point for a portfolio of Enterprise Direct customers.
• Increased Customer satisfaction index:
  • Ensure KYC documentation, regulatory compliance and control is adhered to:
    • Compliant accounts
    • Nil audit exceptions.

Minimum Qualification and Experience

• First Degree in Finance, Accounting or General Social Science Degree
• Professional Qualification: CIBN, ACA/ICAN, ACCA, ICEN, RIMAN will be an added advantage
• 3 – 4 years of cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships
• 1 – 2 Years in developing products tailored to customers’ needs.

Application Closing Date
Not Specified.