Front Desk Officer (Female) at an International Online Brokerage Service Firm Full Time

Job Title: Front Desk Officer (Female)

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• Our company is looking for an experienced Front Desk Officer to carry out all secretarial duties at our front desk area.
• You will perform a range of duties including answering phone calls and handling frontline inquiries.
• Your main goal is to provide our clients with excellent customer service and support and also make them feel comfortable within our premises.
• As the first contact in our company, the successful candidate will be expected to be presentable and friendly at all times with outstanding people’s skills.
• You should be able to multi-task, with excellent communication and organizational skills.

Responsibilities

• Welcome our guests and provide them with excellent customer service.
• Ensure the front desk area is always clean, presentable, and equipped with all the necessary supplies.
• Ensure an orderly, welcoming, and professional appearance in the reception area.
• Maintain visitors register
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Receive all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Track and order office equipment and supplies.
• Maintain records and files.

Requirements

• Minimum of B.Sc or B.A in any relevant field.
• 1 -3 years of Administration experience in a multinational business environment
• Good understanding of office administration and basic bookkeeping.
• Excellent written and verbal communication skills.
• Excellent organizational and multi-tasking skills,ability to prioritize, and comfortable working independently
• A high degree of computer literacy (E-mail, Internet, etc.) and knowledge of MS Word, MS Excel, MS PowerPoint.
• Relevant experience in an office setting, preferably in an administrative or clerical role
• Excellent organizational and multitasking skills, ability to prioritize, and comfortable working independently
• Proficient use of MS Office Tools.
• Attention to details
• Ability to effectively use and maintain office equipment.

Application Closing Date
28th March, 2022.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the mail.

Note: Only shortlisted candidates will be contacted.