Fraud Analyst at Opay Nigeria Full Time

OPay Nigeria is currently seeking for application from qualified applicants to fill the vacant position of Fraud Analyst. interested and qualified applicants can apply via the details below

OPay is a one-stop mobile-based platform forall of your Digital Needs as we embark towards on a journey of Digital Revolution.

Applications are invited from suitably qualified candidates for the position below:

Job Title: Fraud Analyst

Location: Lagos
Employment Type: Full-time

Key Responsibilities
Resolving Customers Complaints:

• Notifying the beneficiary banks on fraudulent transactions
• Resolving customers’ complaints on erroneous transactions.
• Verification of Court Order and ensuring funds are returned based on Court order.
• Reversal / transfer of funds to new wallets.

Responding and Liaising with other Financial Institutions:

• Investigating other financial institution inquiries and requests.
• Providing prompt response to financial institutions inquiries.
• Liaison with banks on request for further information on transactions consummated by our users/agents.

Review and Monitoring of Suspicious Transaction:

• Conducting review of suspicious transactions for further investigation and possible filing of Suspicious.
• Transaction Reports (STRs) to the Nigerian Financial Intelligence Unit (NFIU).
• Monitoring of new users to identify suspicious names and transaction
• Monitoring, blocking and unblocking of unusual/suspicious transactions into customer accounts

Competencies:

• Bachelor’s Degree
• 3 – 4 years working knowledge as a Fraud Analyst in a FinTech / Financial organization.
• Knowledge of relevant internal policies and SOPs
• Analytical thinking
• Communication skills (Presentation, Persuasion, Knowledge and Information-sharing).

Application Closing Date
15th March, 2022.