Front Desk Officer at the CVM Career Company Full Time

Job Title: Front Desk Officer

Location: Lekki Phase 1, Lagos

Job Description

• Welcomes guests
• Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of order information in a timely manner.
• Coordinates the handling of difficult and/or unusual situations.
• Ensures and provides quality service to both internal and external customers.
• Handle inbound customer service calls with professionalism.
• Answer customer inquiries and follow through on requests.
• Take thorough notes and promptly forward action items that need to be handled by others.

Job Requirements

• Interested candidates should possess relevant qualifications.
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• An experience in an insurance company will be a plus.

Application Closing Date
18th February, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.