Banking/ Financial Service
Billing Support Engineer at Ascentech Services Limited Full Time
This is to inform all interested persons that Ascentech Services Limited is recruiting into the below mentioned position, and by this notice, all interested persons are expected to apply asap.
Job Title: Billing Support Engineer
Location: Lagos
Employment Type: Full-time
Industry: Telecom / ISP
Job Description
- Telecom Billing application support (Telecom BSS/OSS, KYC, Enterprise Billing Solutions, IT Applications)
- Technical Expertise & Hands on sound knowledge to do Unix/Shell Scripting and MySQL/ORACLE query writing
- Working experience on Rating, Billing, Invoicing, 4G LTE, broadband services, FTH, WTTH.
- Provide end to end L2/L3 support for billing application modules (Billing Platform for 4G LTE platform and VoLTE)
- Support changes carried out by interface applications like CRM, Provisioning, PCRF, OCS and Reporting.
- Provide support to Customer Operations team, Internal Users, Revenue Assurance and Business needs
- Analysis of Events / Renewals/ Service/System in error, provide work around solutions
- Overall knowledge of the E2Eapplication, systems & solution for their application suite.
- Technical specialist for resolving all complex & critical application issues/ challenges faced by the team.
- Accountable for meeting & improving SLA & KPIs for their application suite.
- Responsible for driving down the incidents, problem, trouble tickets, service request trends, configurations, Automations, Small Development, backend fixes.
- Support on work allocation (shifts, rotas)
- Expert in Operational criticality like Backup & restoration, Fraud handling, Revenue sensitive operations.
- Role Category: Operations, Automation, Telecom Billing Domain.
Qualifications
- Candidates should possess a Graduate / Post-graduate qualification
- Experience: Minimum of 4-6 Years of experience in Telecom Billing and strong in handling backend systems.
- Functional Area: I.T Software – Application Programming, Operations & Maintenance.
Key Skills:
- UNIX / Shell Scripting / SQL / My SQL/ORACLE.
Application Closing Date
30th November, 2021.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Note: Only shortlisted candidates will be contacted.
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